2019 Annual Report
Mission, Vision and Values

As part of our digital transformation and evolving culture, we want to share our new mission with you:

“Making insurance accessible”

Accessible in terms of:

  • Price;
  • Market;
  • Eligibility;
  • Product types;
  • Buying process;
  • Client experience and interaction;
  • Easy to understand – transparency (ex.: policy wording).

This new mission statement is meant to be simple, inspiring and in perfect alignment with our purpose as a mutual.

Our new vision defines and inspires our daily actions and goals:

“Offer all Canadians innovative and accessible insurance solutions.”

Our renewed values support and give meaning to these actions

At Humania Assurance, I am...






They determine how, together, we will work to fulfil our mission and stay on the right track as we evolve.